Return Policy

Moonlit Woods Emporium understands that shopping online can be a little daunting. 

In the event you receive an item that is not as expected, please reach out to us immediately as returns are accepted within 14 days of receipt of the item. Moonlit Woods Emporium needs to approve any return before it is sent back. Returns will only be accepted in the event that the item is not what was described on the website. 

We strive for transparency in what our products are by providing thorough descriptions. If there are any questions on a product, please let us know. We're happy to share more about each and every item. We can also share additional pictures and videos of a product prior to purchase to ensure you are happy with the item when it arrives to you. 

Damaged item or package? Moonlit Woods Emporium packages each item carefully to ensure it arrives to you in the same condition as when it left the shop. During the shipping process, if an item is damaged, we insure each package so you can work with the shipping company to receive a refund. If you need steps to do so, please reach out to us and we are more than happy to assist with that process. We've also had to do this and can help answer questions from that perspective.